Terms and Conditions - Garden Maintenance Catford
Welcome to our Garden Maintenance services in Catford. These Terms and Conditions govern the use of our services and outline the obligations and responsibilities of both the service provider and the client. By engaging our services, you agree to adhere to these terms.
1. Service Agreement
Our garden maintenance services include a range of activities such as lawn mowing, pruning, weeding, and general garden upkeep. The specific services provided will be detailed in the Service Agreement signed by both parties.
1.1 Scope of Services
- Lawn mowing and edging
- Pruning of shrubs and trees
- Weeding and weed control
- Mulching and soil management
- Garden clean-up and debris removal
1.2 Service Schedule
Services will be provided on a weekly, bi-weekly, or monthly basis, as agreed upon in the Service Agreement. Any changes to the schedule must be communicated at least 48 hours in advance.
2. Payment Terms
Payment for services is due in accordance with the following terms:
- Payment is required in advance before the commencement of services.
- Invoices will be issued on a monthly basis.
- Accepted payment methods include bank transfer, credit card, and PayPal.
- A late fee of 5% will be applied to overdue invoices.
3. Cancellation Policy
If you wish to cancel or reschedule a service appointment, please provide at least 24 hours notice. Failure to do so may result in a cancellation fee equivalent to one service fee.
4. Liability and Responsibility
We strive to provide excellent garden maintenance services. However, we are not liable for any damage caused by unforeseen circumstances, including but not limited to extreme weather conditions, pest infestations, or pre-existing garden issues.
4.1 Client Responsibilities
- Ensure all pets are secured during service.
- Inform us of any known hazards or sensitive areas in the garden.
- Provide access to water and electricity as needed.
4.2 Service Provider Responsibilities
- Perform services with reasonable care and skill.
- Maintain all equipment in good working order.
- Adhere to all safety and environmental regulations.
5. Customer Obligations
The client agrees to:
- Provide accurate information regarding garden size and specific maintenance needs.
- Ensure timely payment of invoices.
- Communicate any changes in garden layout or requirements promptly.
6. Service Provider Obligations
The service provider agrees to:
- Deliver services as outlined in the Service Agreement.
- Maintain confidentiality of the client's personal and garden information.
- Notify the client of any potential delays or issues affecting service delivery.
7. Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the provision of services will be used solely for service-related purposes and will not be shared with third parties without your consent, except as required by law.
8. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Catford.
9. Amendments
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Termination
Either party may terminate the service agreement with written notice if the other party breaches any of the terms outlined herein. Upon termination, all outstanding payments for services rendered up to the termination date must be settled.
11. Force Majeure
We are not liable for any failure to perform obligations under these terms due to circumstances beyond our control, including natural disasters, acts of government, or other unforeseen events.
12. Entire Agreement
These Terms and Conditions constitute the entire agreement between the client and the service provider regarding garden maintenance services and supersede all prior agreements or understandings.
13. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
14. Acceptance
By engaging our garden maintenance services in Catford, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.